Usher/Runner Austin

Usher/Runner

Non-Exempt • Austin

About Us: IPIC Entertainment strives to be our guest’s favorite destination for a night out on the town.  Our newest facilities blend three distinct areas – a polished-casual restaurant, a farm-to-glass full-service bar, and our world-class luxury theater auditoriums – into a one-of-a-kind experience. Our unique concept offers a multi-faceted experience of dining, drinking and watching a movie in a luxurious setting. It’s a great way to enjoy a night out, under one roof with friends, family and colleagues.

Usher/Runner

Accountable for greeting and assisting guests with seating while providing friendly, engaging, and hospitable service. Complete housekeeping duties and maintain clean environment between movie showing.

Responsibilities:

  • Deliver a consistently high level of guest service to all guests in Theater.
  • Assist with seating of guests and accommodating to special guest requests in theaters.
  • Ensure guests have a clean and safe environment between each movie showing.
  • Set all pillows and blankets properly according to IPIC’s standards.
  • Take initiative to complete housekeeping duties including sweeping and mopping floors, removing trash, and cleaning restrooms.
  • Ensuring guests and team members have a spotless, clean and safe environment.
  • Clear and reset tables quickly between each guest seating.  
  • Deliver food efficiently to assigned table or section.
  • Familiarize table/section numbers and food menu for Restaurant.
  • Stock supplies for servers and cooks as needed.

Experience & Qualifications:

  • Previous experience is preferred or a minimum of 6 months experience in food service/hospitality.
  • Ability to work collaboratively in a fast-paced work environment.
  • Ability to create memorable guest connection.
  • Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
  • Ability to work a variable schedule, including weekends, and shifts from morning through late night.
  • Gain mastery of the restaurant's menu and be enthusiastic about our offering.
  • Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs.

IPIC Team Member Incentives:

  • Flexible scheduling – full and part time shifts.
  • Medical, Dental and Vision Coverage.
  • Career growth potential.
  • Free Movie Tickets and Discounted meals.
  • Discounts through Life Mart and Tickets At Work.

IPIC Entertainment is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.

 





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WHAT WE OFFER

IPIC TEAM MEMBER BENEFITS

Competitive Compensation & Bonus Programs
Benefits: health, dental, vision, PTO and 401(k)
Professional development and growth potential
Free movie tickets and dining discounts